About Us

IT that works for you

Started in 2004, Grand Dial Communications is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in West Michigan and nationwide. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on Grand Dial Communications for complete IT services and support:

  • Experienced – Our technical staff has over 40 years of combined experience in technologies that matter to your business. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
  • VoIP Phone Company – We are your phone company! Unlike many IT Managed Service Providers we are actually a VoIP phone company we are registered with the FCC as a VoIP Interconnected carrier, and maintain our own phone and data center network. We interconnect with top national carriers offering service across the United States.
  • Business Savvy – We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
  • Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
  • Effective Cloud Solutions – Not only do we offer cloud solutions provided through national partners, we own and operate our own data center deployments.
  • 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Grand Dial Communications is here to team up with you and your company for expert support.